Legal

Privacy Policy

Last updated: July 9, 2026

XENTECH Global Solutions Inc. (“XENTECH,” “we,” “us,” or “our”) is a corporation incorporated under the laws of the Province of Ontario, Canada. We are committed to protecting the privacy and security of your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: name, email address, phone number, mailing address, and company information you provide when you contact us, request a quote, or fill out a form.
  • Usage Data: information about how you access and use our website, including IP address, browser type, pages viewed, and time spent on our site.
  • Cookies and Similar Technologies: information collected through cookies and similar tracking technologies, as described in Section 3 below.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide quotes for our automotive, logistics, medical, hospitality, and technology services;
  • Operate, maintain, and improve our website and services;
  • Communicate with you about our services, including updates and promotional offers, where you have consented to receive them;
  • Comply with legal and regulatory obligations; and
  • Detect, prevent, and address fraud, security, or technical issues.

We collect, use, and disclose your personal information only with your knowledge and consent, except where otherwise permitted or required by law, consistent with the ten fair information principles set out in PIPEDA.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You may set your browser to refuse cookies or to alert you when cookies are being sent; however, some parts of our website may not function properly without them.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers and contractors who perform services on our behalf, such as hosting, analytics, and customer support, and who are contractually obligated to protect your information;
  • Professional advisors, such as legal, accounting, and insurance advisors, where necessary;
  • Law enforcement or regulatory authorities where required by law or to protect our legal rights; and
  • A successor entity in connection with a merger, acquisition, or sale of all or substantially all of our assets.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Data Security

We implement physical, organizational, and technological safeguards designed to protect your personal information against loss, theft, and unauthorized access, disclosure, copying, use, or modification. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

7. Your Privacy Rights

Under PIPEDA, you have the right to:

  • Access the personal information we hold about you;
  • Request correction of inaccurate or incomplete personal information;
  • Withdraw your consent to our collection, use, or disclosure of your personal information, subject to legal or contractual restrictions; and
  • Ask questions about our privacy practices or file a complaint.

To exercise any of these rights, please contact us. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

9. International Data Transfers

Your information is primarily stored and processed in Canada. Where information is transferred to or processed by service providers located outside of Canada, it may be subject to the laws of those jurisdictions, including lawful access by foreign governments, courts, or law enforcement.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated “Last updated” date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: